Topic that came up while sharing client onboarding insights last week was maintaining client privacy.
Are you familiar with your obligations under the Privacy Act? Check it out and enrol for the courses that are relevant for you and your business. We recommend making compulsory for all staff to undertake.
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If something in your business feels messy, slow, or uncomfortable right now, pause before you try to fix it. Ask instead – Is this mud… or is it money? Sometimes
The Quick Win: This week, pick one area of your business that feels slightly wobbly (not broken – just off balance). Don’t fix everything. Simply adjust one small thing –
Do you get derailed in meetings and end up agreeing with things you didn’t see coming? Try this! Set an agenda for the meeting or conversation. Note one inclusion boundary
